Jotform Guide

Jotform Custom Domain Brand Your Form URLs With Your Own Domain

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Written by Muzi

Full Stack Web Developer and Digital Entrepreneur with a focused expertise in creating high-utility digital platforms that make complex technology straightforward for everyday users.

Updated May 2026 · 5 min read

💡 Quick Answer

Jotform Gold and Enterprise plans support custom domains — your forms appear at forms.yourdomain.com instead of jotform.com. Set it up by adding a CNAME DNS record through your domain registrar. Custom domain improves professional branding and builds respondent trust.

What Is Jotform Custom Domain

By default, all Jotform forms are served from jotform.com URLs. With custom domain, your forms are served from your own domain — for example, forms.yourcompany.com. This builds professional trust, especially for client-facing intake forms, payment forms, and contract signing.

Plan Requirements

Custom domain requires Jotform Gold (~$49/month) or Enterprise. It is not available on Free, Bronze, or Silver plans. See the full Jotform pricing guide.

How to Set Up Jotform Custom Domain

  1. Upgrade to Gold or Enterprise
  2. Go to Account Settings → Custom Domain
  3. Enter the subdomain you want to use (e.g., forms.yourdomain.com)
  4. Jotform provides a CNAME record target (e.g., custom.jotform.com)
  5. Log into your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.)
  6. Add a new CNAME DNS record: Name = forms, Value = the Jotform CNAME target
  7. Wait for DNS propagation (up to 48 hours, usually faster)
  8. Return to Jotform Custom Domain settings and verify

Frequently Asked Questions

Can I use my own domain with Jotform?
Yes. Jotform Gold and Enterprise plans support custom domains. Instead of forms appearing at jotform.com/yourform, they appear at forms.yourdomain.com/yourform. You configure this by adding a CNAME DNS record pointing your subdomain to Jotform's servers.
Which Jotform plan includes custom domain?
Custom domain is available on the Gold plan (~$49/month annual) and Enterprise plan. Free, Bronze, and Silver plans do not include custom domain support. See Jotform pricing for full plan details.
How do I set up a custom domain on Jotform?
To set up a custom domain on Jotform: upgrade to Gold or Enterprise → go to Account Settings → Custom Domain → enter your subdomain (e.g., forms.yourdomain.com) → Jotform provides a CNAME record → add that CNAME to your domain's DNS settings through your domain registrar → wait for DNS propagation (1–48 hours).